Terms and Conditions
1. Introduction
Welcome to MIA CALLBRIDGE Pvt Limited. By accessing or using our services, you agree to comply with these Terms and Conditions. Please read them carefully before engaging with our services.
2. Definitions
- “Company,” “we,” “us,” or “our” refers to MIA CALLBRIDGE Pvt Limited.
- “Client,” “you,” or “your” refers to the individual or business engaging our services.
- “Services” refers to the IT and digital services provided by the Company.
3. Scope of Services
We provide a variety of IT and digital solutions, including but not limited to:
- Website and App Development
- SEO and Digital Marketing
- Custom Software Development
- IT Support and Consulting For detailed descriptions, refer to our service catalog or contact us.
4. Client Responsibilities
- Provide accurate and complete information to enable the successful completion of services.
- Respond promptly to requests for approvals, feedback, and additional information.
- Ensure compliance with applicable laws when using our services.
5. Payment Terms
- Payment must be made as per the agreed terms in the contract or invoice.
- Late payments may result in service delays or additional charges.
- All payments are non-refundable unless explicitly stated in our Refund Policy.
6. Confidentiality
Both parties agree to keep confidential all proprietary or sensitive information disclosed during the project. Confidentiality obligations will survive the termination of this agreement.
7. Intellectual Property
- Upon full payment, ownership of deliverables created by us for you will transfer to you unless otherwise agreed in writing.
- We retain the right to use non-confidential and non-customized parts of the work for portfolio or marketing purposes.
8. Termination of Services
- Either party may terminate the agreement with written notice if the other party breaches the terms of the agreement.
- Upon termination, you will be liable for all work completed up to the termination date.
9. Limitations of Liability
- We are not liable for delays or failures caused by circumstances beyond our control (e.g., natural disasters, third-party service interruptions).
- Our total liability for any claim related to our services is limited to the amount paid by you for the specific service.
10. Amendments and Revisions
- Any changes to the project scope after commencement will require mutual agreement and may incur additional charges or adjustments to the timeline.
- Revisions to deliverables are limited to what is outlined in the agreement.
11. Third-Party Tools and Services
- We may use third-party tools, software, or platforms to deliver services. While we ensure these tools are reliable, we are not liable for issues caused by third-party providers.
12. Governing Law and Dispute Resolution
- These Terms are governed by the laws of Pakistan.
- Any disputes shall first be attempted to be resolved amicably. If unresolved, disputes will be settled under the jurisdiction of the courts in Lahore.
13. Updates to Terms and Conditions
We reserve the right to update these Terms and Conditions at any time. The updated version will be posted on our website, and continued use of our services implies acceptance of the revised terms.
14. Contact Information
For questions or concerns regarding these Terms and Conditions, please contact us at:
MIA CALLBRIDGE Pvt Limited
Address: Shalimar Square Basement, Link Road, Mughalpura, Lahore
Phone: 0324-4330020
Email: miacallbridgeinfo@gmail.com